Developer account
Pending termination under section 3.2(f)
Apple's notice points to section 3.2(f) of the Apple Developer Program License Agreement. This is about your developer account, not one build. We help you answer what the notice actually says, with facts and a clear timeline. Fixed price, and no promises about Apple's decision.
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What Apple's message says
The section the notice points to, and the guideline behind it, word for word from Apple's pages.
You will not, directly or indirectly, commit any act intended to interfere with any of the Apple Software or Services, the intent of this Agreement, or Apple’s business practices including, but not limited to, taking actions that may hinder the performance or intended use of the App Store, Custom App Distribution, TestFlight, Xcode Cloud, Ad Hoc distribution, or the Program (e.g., submitting fraudulent reviews of Your own Application or any third-party application, choosing a name for Your Application that is substantially similar to the name of a third-party application in order to create consumer confusion, or squatting on application names to prevent legitimate third-party use). Further, You will not engage, or encourage others to engage, in any unlawful, unfair, misleading, fraudulent, improper, or dishonest acts or business practices relating to Your Covered Products or Corresponding Products (e.g., engaging in bait-and-switch pricing, consumer misrepresentation, deceptive business practices, or unfair competition against other developers);
It covers two things: interfering with the App Store or the Program, with examples like fraudulent reviews, confusing names and name squatting; and misleading or dishonest business practices. Your answer has to be about the specific conduct your notice describes.
Your Developer Program account will be terminated if you engage in activities or actions that are not in accordance with the Developer Code of Conduct. To restore your account, you may provide a written statement detailing the improvements you plan to make. If your plan is approved by Apple and we confirm the changes have been made, your account may be restored.
Apple describes what it looks for: a written statement of the improvements you plan, and changes Apple can confirm. A response that only argues gives Apple neither.
What it actually means
This is about your developer account and how it has been used, not about one build. Fixing the latest app alone doesn't answer it.
Section 3.2(f) is about conduct across the account: its apps, listings, reviews and business practices. The response has to address what the notice names, with facts Apple can check.
If the notice gives a deadline to respond, that date comes first. Everything else is planned so the answer goes out before it.
If your earlier rejections were under Guideline 5.6, the same code of conduct is behind both.
What to do
- Read the notice line by line and write down exactly what it says: the section, the conduct it describes, the apps it names, and any deadline.
- If there's a deadline, plan everything around it.
- Collect the facts: which apps and listings, which accounts or partners were involved, and what changed when.
- Write a short chronology: dates and events, no emotions, no guesses about Apple's reasons.
- Answer each point the notice raises, and say what you have changed or will change, in a way Apple can confirm.
- Send it through the channel the notice gives, before any deadline, and keep a copy of everything.
What not to do
- Don't open a new developer account. It doesn't answer the notice, and Apple lists submitting apps across multiple accounts as a spam factor.
- Don't submit similar apps again, or the same app under a new name, while the notice is open.
- Don't answer only by fixing the latest build. The notice is about the account's conduct, and a new build doesn't respond to it.
- Don't send an angry or emotional reply. Guideline 5.6 asks developers to treat everyone with respect, including when communicating with Apple.
- Don't miss the deadline, if the notice gives one.
When it's worth getting help
If you're not sure what the notice is pointing to, several apps or partners are involved, or the deadline is close, a second pair of eyes helps. We read the notice and your account, build the chronology with you and write the response. We can't promise that Apple keeps or restores the account; we make sure the answer addresses what Apple raised.
Reviewer Reply
$99
Regular price: $190A read of the notice and your account, the chronology and the written response, followed until Apple answers. No code changes.
Rejection Fix
$249
Regular price: from $490Everything in Reviewer Reply, plus the changes to your apps or listings that the notice points to, and new builds if they're needed.
Several apps or accounts involved? Tell us in the form, we'll quote for the whole case.
Fixed price after the free first read. Half to start, half when the case is resolved.
Proof
4.3(a) Design Spam · App concept review
So I was facing this issue where one of my app got design spam twice. And seeing other on X also getting it more frequently now I got real demotivated and there was this fear in me that my next app will probably get design spam too because already there are other similar apps. In my case I was not having an issue with binary or metadata as I create things from ground up the main issue was app concept.
After talking to team I got to know that we can do consultation call with apple review team even before submitting build. The team also emphasized that first screenshot should highlights your unique features that no one have.
Going forward I will now try consultation calls with the apple team and also will highlight my unique features instead of the most popular and famous one.
An app we worked on went through 7 rejections and was approved on round 8.
Questions
What does "commit any act intended to interfere with any of the Apple Software or Services" mean?
It's the first half of section 3.2(f): conduct that works against the App Store or the Program, with examples like fraudulent reviews, names meant to confuse, or squatting on names. The second half covers misleading or dishonest business practices. Answer the specific conduct your notice describes.
Can I just open a new developer account?
No. It doesn't answer the notice, and Apple lists submitting apps across multiple accounts as a spam factor.
Is fixing my latest app enough?
Not on its own. The notice is about the account's conduct. Changes to apps help only when they answer what the notice names.
Will my account be restored?
Nobody outside Apple can promise that. Guideline 5.6 says you may provide a written statement of the improvements you plan, and the account may be restored if Apple approves the plan and confirms the changes.
How fast do you answer?
Free triage within 12 business hours.
Do you need my Apple ID password?
No, never. Access goes through an App Store Connect user with the App Manager role.
Send us the notice
Paste the notice from Apple and tell us how many apps are on the account and any deadline it gives. We'll tell you what it's asking and give you a fixed price.
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Sources
Every quote above is from these Apple pages:
Written by Ivan Bilousov, founder of Verdict Studio · Updated